Canberra reads the whole page before it books.

Yes, that is the whole point. Everything is written in plain English, and you do not have to touch anything: a vetted Priority Pro Success Manager reads the dashboard for you and does the work, so you never have to learn the jargon.

Three engagements, all run by vetted Priority Pro Success Managers. Tier One covers up to 5 sites from USD 1,990 per month; Tier Two, our most chosen, covers up to 15 sites from USD 4,990 per month; and Custom is scoped and quoted for larger groups beyond 15 sites. Every tier includes everything: unlimited requests, plain-English reporting, and updates and builds handled for you, with no usage caps. Engagements are bought by arrangement, so we agree the detail on a call before you commit, rather than through self-serve checkout.

We check around the clock and alert you within minutes of confirming a problem, so you hear it from us in time to act rather than from an empty appointment book. On a managed engagement your Success Manager gets it working again for you.

Yes, and it is one of the reasons clinics come to us. Every performance check records a Google Lighthouse accessibility score for your site and tracks it over time, which surfaces the things that quietly defeat an older patient: colour contrast too weak to read comfortably, form fields with no proper label, and a heading structure a screen reader cannot follow. Because it is tracked rather than checked once, a regression after a theme or plugin update shows up instead of sitting there. On a managed engagement your Success Manager fixes what it flags rather than sending you a report about it. To be straight with you about the limits: it is Google's audit plus a human acting on it, not a full manual accessibility conformance review.

That is exactly what these engagements are for. A dedicated Success Manager, a vetted software specialist, maintains, fixes and improves your site every month, so you can get back to your patients and stop thinking about the website.

Yes. Every location sits in one console with its own health score, while you keep a single view across all of them. Tier One covers up to 5 sites, Tier Two up to 15, and Custom is built around larger groups and multi-location rollouts.

By default, site health and metadata only: plugin and core versions, certificate status and performance signals, read over a secure connection. Two features change that, and only if you switch them on. Visual change detection stores image captures of the public pages you choose to watch. Form and lead visibility sends submissions from your website forms to Maintena so you can see what arrived, which means the sender's name and email address and the values they typed into that form. That is the point of the feature, and you can leave it switched off. Beyond those two, nothing on the site is read, and we never connect to your practice-management system, your clinical records or anything behind a patient login. To be explicit about the boundary: we make no claim to bring your site into compliance with the Australian Privacy Principles, or to secure clinical systems. If your web forms collect health information, treat Maintena as a processor of that form data and govern it with your own advisers.

It changes the timing more than the work. Extras limits reset with the calendar year, and Canberra empties over January before the whole city comes back at once, so a large share of the annual orthotics and review demand lands in a few weeks from late January. Unlimited content edits are included in every tier, so your fund list, rebate wording, fees and hours are kept right by your Priority Pro Success Manager instead of waiting for someone at reception to find time, and captures give you a dated record of what those pages published. We watch the website only. Claiming and rebates stay between you, the patient and their fund.

Yes, and in a district city it matters more than people expect. Each location sits in one console with its own health score, ranked worst first, while you keep a single view across all of them, because the Gungahlin site with its own hours, its own booking setup and its own quiet faults is usually the one nobody has looked at. Tier One covers up to 5 sites and Tier Two up to 15. Engagements are quoted in USD and we can invoice you in Australian dollars.

In Canberra it decides more than it does almost anywhere. A patient here will read your fees, scan your practitioner list, check that the names are AHPRA-registered and then form a view of how carefully the clinic is run, all before any contact. Keeping that surface accurate is ordinary work we simply do: practitioner profiles, fees, hours and referral pages edited for you. Automated captures across desktop, tablet and mobile also give you a dated record of exactly what each of those pages said and when it changed, which is useful for your own records. What your professional obligations require of your advertising stays yours to judge.