FOR CLINICS & PRACTICES

You look after patients. We look after the website.

Dental, physio, GP, aesthetic or specialist, your practice runs on seeing patients, not babysitting a website. Maintena pairs round-the-clock AI monitoring with vetted Priority Pro Success Managers, real software specialists, who keep your booking page, security and speed healthy, and simply handle the updates, fixes and edits for you.

Booking-page watch  •  Plain-English reports  •  Updates handled for you  •  One predictable bill

Site health

smile-dental.co.uk

Watching
Online booking Working · fast
SSL certificate Valid · 240d
Plugins 2 updates due
Speed Fast · 1.2s
Contact form Delivering

Nothing for you to do today

Two plugins need a quick security update. Your Priority Pro Success Manager will handle it for you.

In plain English

"All good this week. Your booking page is fast and your certificate is healthy."

24/7

Booking & uptime watch

Live

Security & SSL scanning

One

Team, one predictable bill

Plain

English, never jargon

THE REALITY OF RUNNING A PRACTICE

Nobody opened a clinic to manage a website.

But it is often the first thing a new patient sees, and the way they book. So when it goes quiet or breaks, the worry lands on you, usually at the worst possible moment.

There is no time, and no IT person

You, or your practice manager, already juggle patients, staff, suppliers and the diary. The website sits at the bottom of the list, until the day it breaks and jumps straight to the top.

Your booking page cannot go down

For many practices, online booking and the contact form are how new patients arrive. Every hour they are down or broken is appointments, and revenue, quietly lost, and you rarely find out until it is too late.

Patients find you by searching

People look up "dentist near me" or "physio in town" and judge you in seconds. A slow, broken or insecure site sends them straight to the practice down the road.

Patient trust starts online

Enquiry forms and booking often carry personal details. A "Not Secure" warning, or a visible glitch, makes patients hesitate to trust you with their care, before they ever walk through the door.

Your reputation is on the line

A defaced page, an outage during clinic hours or an out-of-date site reflects on the whole practice. Patients rarely tell you what put them off, they simply do not come back.

Security feels out of your hands

Plugins, updates, certificates and vulnerabilities are a language you never signed up to learn, and you cannot tell what is genuinely urgent and what can safely wait.

HOW MAINTENA TAKES IT OFF YOUR PLATE

Hand the website worry to us.

AI watches every signal around the clock and a vetted Priority Pro Success Manager turns it into plain-English action, so the website stops being your problem and starts being handled.

We watch, so you do not have to

Maintena monitors your site around the clock, uptime, security, speed, SSL and visual change, so keeping an eye on it stops being one more job on your list.

Plain English, never jargon

Every alert and report says what happened, why it matters and exactly what to do, in words a human understands. No acronyms, no dashboards you need a manual for.

The team you do not have to hire

AI does the round-the-clock watching; your vetted Priority Pro Success Manager turns it into a plan, and does the updates, fixes and edits for you.

Change detection on your pages

Automatic captures across desktop, tablet and mobile flag when a page changes, so a defacement, a broken layout or a wrong price never sits there unseen.

Security you can stop worrying about

Your plugins, theme and core are checked against a live vulnerability database, with clear alerts before a problem can bite, so "have I been hacked?" stops being a late-night thought.

One console for every practice

Run more than one site? Every practice sits under a single view, with health ranking that surfaces the one that needs attention first, so nothing slips through the cracks.

YOUR FRONT DESK IS ONLINE NOW

Your booking page is your front desk.

Long before a patient meets your receptionist, they meet your website. It answers the phone at 9pm, it takes the first-impression, and it quietly decides whether they book with you or with someone else.

What quietly costs you appointments

  • A booking page that is down or crawling

    The patient tries once, gives up, and books the practice down the road.

  • A "Not Secure" warning in the address bar

    Before they have typed a single detail, their trust in you is gone.

  • An out-of-date treatment or team page

    Wrong prices, a clinician who left, hours that changed months ago.

What a watched front desk does

  • Booking online and fast, around the clock

    So an enquiry at 9pm is still an appointment in your diary by the morning.

  • A valid certificate and a reassuring padlock

    Patients trust you with their details from the very first click.

  • Pages that stay current

    Your Success Manager keeps prices, hours and practitioners right for you.

HOW A NEW PATIENT ARRIVES

A patient's journey to your door.

1

They search

"Dentist near me", at 9pm, on a phone.

2

They click through

Your site is the first thing they judge you on.

3

They decide in seconds

Fast, secure and current, or straight back to the results.

4

They book

Or they book someone else. Your front desk decides which.

WHAT CHANGES ON DAY ONE

From worry to handled.

No one is watching the site out of clinic hours
We check around the clock and alert you within minutes if it drops.
Your booking page slows to a crawl on a Monday morning
Uptime and speed are watched continuously, so you hear it from us first.
A plugin quietly develops a known vulnerability
Live CVE scanning surfaces it and tells you, in plain English, what to do.
Your SSL certificate is weeks from expiring
You are warned well before it lapses, so no patient ever sees "Not Secure".
A treatment page or a price is out of date
Your Success Manager simply updates it for you, no ticket to chase.
CLINIC ENGAGEMENTS

Priced for the size of your practice.

Three ways to hand your website, or your whole group, to one accountable team, each run by vetted Priority Pro Success Managers. Engagements are bought by arrangement, so everything is scoped to you before you commit.

TIER ONE

Up to 5 sites

One team looking after your practice.

For a single practice, or a couple of sites, handed to one accountable team so the website stops being anyone's spare-time job. A vetted Priority Pro Success Manager takes ownership, with everything listed here included as standard.

From USD 1,990 / month

Everything included. No usage caps, no add-on invoices.

One predictable monthly fee, in place of a stack of vendors and retainers.

Priority Pro Success Management

  • A dedicated, vetted Priority Pro Success Manager
  • A named contact who gets to know your practice
  • Unlimited support requests, no monthly cap
  • Priority queue with our fastest response times
  • A full site health check and gentle onboarding
  • Regular reviews, always in plain English

Whole-site coverage

  • Every practice site in one simple console
  • Continuous security and vulnerability scanning
  • 24/7 uptime and booking-page watch with instant alerts
  • SSL certificate and domain-expiry tracking
  • Speed and performance kept in check
  • Visual change detection with captures

Plain-English reporting

  • Clear reports with no jargon and no acronyms
  • What happened, why it matters and what to do
  • Scheduled summaries straight to your inbox
  • A written record of a healthy site over time
  • Nothing you need a manual to read

Updates, edits & builds

  • Plugin, theme and core updates handled for you
  • Unlimited content and page edits
  • New pages and small builds included
  • Booking-plugin support and fixes
  • Design tweaks handled for you

Security & peace of mind

  • Live vulnerability scanning on every site
  • Malware and defacement watch with alerts
  • Backups you can actually restore
  • A valid padlock on every patient enquiry
  • One team, one bill, no surprises

Everything in Tier One, at greater scale

Priority Pro Success Manager Whole-site coverage Plain-English reporting Updates & builds handled Security & SSL watch

Plus, for a group of practices

A larger dedicated Priority Pro Success Manager team
Cross-site benchmarking and health ranking, worst first
Priority queue with our fastest response times
One console and one report across every practice
TIER TWO Most chosen

Up to 15 sites

The most-chosen standard for growing groups.

Our most-chosen engagement, for a small group of practices of up to 15 sites, all under one team. The same Priority Pro coverage, scaled to your group, with everything included.

From USD 4,990 / month

Everything included. No usage caps, no add-on invoices.

CUSTOM

16+ sites, bespoke

Built for practice groups beyond fifteen sites.

For larger practice groups and dental corporates beyond 15 sites. The same Priority Pro coverage, scoped and quoted around your group, your rollout and the way you report.

Request for Quotation

Priced to your group. We build the proposal with you: one contract, one accountable team.

Everything in Tier Two, plus for bespoke groups

A repeatable rollout across new and acquired practices
Integrations with your booking and practice-management systems
Bespoke group reporting built for your practice managers
Priority build slots for new pages and campaigns
A wider SLA with tighter response windows
THE TRUE COST OF DOING IT YOURSELF

What USD 4,990 quietly replaces.

Cover a 15-site group of practices on your own and the invoices arrive from every direction, each with its own add-ons. Here is the stack Maintena folds into one flat monthly fee.

Piecing it together yourself

Several vendors. Variable bills. No one accountable.

Booking-plugin support & fixes

from $900/mo

Keeping online booking working across every site

Hidden: Emergency fixes when it breaks mid-clinic

Managed WordPress hosting

from $1,500/mo

Reliable hosting for 15 practice sites

Hidden: Overage charges as traffic and sites grow

Security monitoring & response

from $700/mo

Scanning, plus someone to act on it

Hidden: Per-incident clean-up fees

Uptime & speed monitoring

from $400/mo

Checks across every site, around the clock

Hidden: Overage charges as checks grow

SSL & domain management

from $250/mo

Certificates and renewals tracked by hand

Hidden: Emergency re-issue fees when one lapses

Accessibility checks & fixes

from $600/mo

Making pages usable for every patient

Hidden: Per-page remediation billed on top

Backups & restore

from $250/mo

Offsite backups you can actually restore

Hidden: Restore fees, right when you need them most

Content & practitioner-page updates

from $1,200/mo

Prices, hours and team pages kept current

Hidden: Per-piece rates for anything extra

Freelance developer

from $1,800/mo

Day-rate help for new pages and fixes

Hidden: "Out of scope" changes billed hourly

Vendor coordination

from $600/mo

Someone to chase hosting, dev and plugins

Hidden: The finger-pointing when something breaks

Before a single add-on

and still no single accountable team

$8,000+ /mo

One team. One contract. Everything above, included.

Maintena folds that entire stack into one predictable fee from USD 4,990 a month, delivered by your vetted Priority Pro Success Managers. No overages, no emergency callout fees, and no vendor to chase.

Figures are illustrative market typicals for a 15-site group of practices; your exact mix will vary. The point is the shape: several vendors and variable add-ons, versus one predictable fee and one accountable team.

Managed care · Clinics & groups

Scoped around your practice, not a plan.

No two practices run the same way. We build the engagement around your site, your booking setup and how you like to work, one contract, one accountable team.

Enquire about your practice

Built for you if…

You run one practice site, or several, and want them under one team
You have no in-house IT and no time to manage a website
Your booking page and enquiry forms are how new patients arrive
You want updates, fixes and edits simply handled for you
You want plain-English answers, not dashboards full of acronyms
You would rather one predictable bill than a stack of vendors
You are growing or acquiring practices and need a repeatable rollout
You want a single, named contact who knows your practice
NOT SURE WHICH FITS?

Book a call and request an offerings consultation.

Whatever the size and shape of your practice, we will put together a tailored offering. No slides, just your site and how we would look after it.

MAINTENA × BWP

Need a site built, not just watched?

Custom builds are a Maintena offering. Through Build with Purpose, the same team can design and build your practice site and its booking page from scratch, then hand it straight into monitored care with no gap.

See Build with Purpose
STRAIGHT ANSWERS

What practices ask us first.

Yes, that is the whole point. Everything is written in plain English, and you do not have to touch anything: a vetted Priority Pro Success Manager reads the dashboard for you and does the work, so you never have to learn the jargon.

Three engagements, all run by vetted Priority Pro Success Managers. Tier One covers up to 5 sites from USD 1,990 per month; Tier Two, our most chosen, covers up to 15 sites from USD 4,990 per month; and Custom is scoped and quoted for larger practice groups beyond 15 sites. Every tier includes everything: unlimited requests, plain-English reporting, and updates and builds handled for you, with no usage caps. Engagements are bought by arrangement, so we agree the detail on a call before you commit, rather than through self-serve checkout.

We check around the clock and alert you within minutes of confirming a problem, so you hear it from us in time to act, rather than from a frustrated patient hours later. On your engagement, your Success Manager gets it back up for you.

Yes. Our lightweight agent reads site health and metadata only, over a secure connection. It never touches your content or your patients' details, and change detection compares visual captures rather than reading anything private.

That is exactly what these engagements are for. A dedicated Success Manager, a vetted software specialist, maintains, fixes and improves your site every month, so you can get back to your patients and stop thinking about the website.

Onboarding is gentle and quick. We connect your site with a lightweight plugin, run a full health check, and pick up the watch within minutes. From there your Success Manager works through anything that needs attention, in priority order.

Yes. If you run a group, every practice site sits in one console with its own health score, while you keep a single view across all of them. Tier Two covers up to 15 sites, and Custom is built around larger groups.

Get back to your patients.

Tell us about your practice and we'll come back with a tailored proposal: scoped to your site, your booking setup and the way you work.