FOR NON-PROFITS & NGOs

Every supporter, every donation, on a site that never lets them down.

Your donation pages, campaigns and chapter sites carry your mission and your supporters' trust. Maintena pairs round-the-clock AI monitoring with vetted Priority Pro Success Managers, real software specialists, to flag outages, security exposures, expired certificates and unauthorised changes, and to do the work, before a supporter ever meets a broken page.

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Donation-ready  •  Funder & board reporting  •  Accessibility-aware  •  One contract, one team

Presence overview

Hope Foundation · 6 sites

Watching
Main site Online · 99.99%
Donate page Online · fast
Spring appeal micro-site SSL expires 9d
Volunteer hub 2 plugin CVEs
Events page Layout changed

1 site needs attention

Volunteer hub is running 2 plugins with known vulnerabilities. Patch recommended today.

Alert · performance watch

"The Spring appeal page slowed at 20:14 during the campaign. Review the capture."

24/7

Uptime & incident watch

Live

CVE vulnerability scanning

One

Console for every site

Real-time

Alerts on outages & changes

THE REALITY OF RUNNING A CAUSE ONLINE

A growing presence, and no one to watch it.

Most non-profits do not run one website. They run a main site, campaign micro-sites, event pages and chapter sites, all carrying the mission, on a budget that never stretches to a full-time specialist.

A donate button that must always work

Every minute your donation or appeal page is down is income you never see, and a supporter who may not come back a second time.

Funders expect accountability

Grant-makers and boards want evidence that donor data is safe and services stay online. "We think it is fine" is not a report anyone can file.

Run by whoever is free

Sites built by a volunteer, an agency, a staffer who has since left. High turnover means nobody holds the full picture, or all the passwords.

A big presence on a small budget

Campaign micro-sites, event pages and chapter sites pile up faster than anyone can maintain them, on a budget that never stretches to a full-time specialist.

Supporter trust is everything

A "Not Secure" warning or a defaced page on a charity site does lasting damage. Trust, once spent with donors, is slow and expensive to win back.

Campaigns bring spikes

An appeal goes viral, a telethon lands, an emergency hits. Traffic surges at the exact moment the site can least afford to wobble.

MAINTENA AS YOUR OVERSIGHT LAYER

Every site accounted for. Every risk explained.

Maintena sits above your whole presence as a single, always-on oversight layer, watching each site continuously and translating what it finds into clear, actionable answers.

Round-the-clock uptime watch

24/7 reachability and performance checks with instant alerts, so a slow or downed donate page is a notification in your inbox within minutes, not a message from a frustrated supporter.

Continuous security scanning

Every site's exact plugin, theme and core versions are checked against a live vulnerability database, with the real-world risk spelled out in plain English, not a CVE number you have to research.

Unauthorised-change detection

Automatic screenshots across desktop, tablet and mobile catch defacement, injected content and broken layouts, before a supporter or a journalist does, and especially before a big appeal.

SSL & domain expiry tracking

Every certificate and domain across your sites tracked in one place, with warnings well before anything lapses, so a charity domain never shows a browser warning on your watch.

Evidence funders can read

Clean, plain-English reports with the score, the trend and a short list of actions, the kind of record a board or a grant-maker can actually use, on a schedule you set.

One console for everything

Your main site, every campaign micro-site and every chapter page under a single pane of glass, with cross-site benchmarking that surfaces the riskiest and most out-of-date sites at a glance.

ONE SPECIALIST, EVERY PLATFORM

Managed end to end, whatever it's built on.

Not just monitoring. Your vetted Priority Pro Success Manager owns the whole build, not only the surface: updates, fixes, content and new pages, on the platform you already use.

A Success Manager who runs it end to end on

Maintena Success Managers manage WordPress, Drupal, Next.js and Duda end to end.

WordPress Drupal Next.js Duda
WHAT CHANGES ON DAY ONE

From "we hope it's fine" to "we know it is."

No one is watching the donate page overnight
You are alerted within minutes if it slows or goes down.
A campaign micro-site is quietly running vulnerable plugins
Continuous CVE scanning surfaces it and explains the real risk.
A page is defaced or edited right before a big appeal
Automatic visual captures flag the change and show what moved.
A funder asks for proof of uptime and security
Scheduled plain-English reports give you a written record over time.
A volunteer leaves and takes the knowledge with them
Everything lives in one console your Success Manager keeps current.
NON-PROFIT ENGAGEMENTS

Priced for the size of your presence.

Two ways to bring your whole presence under one accountable team, each run by vetted Priority Pro Success Managers. Engagements are bought by arrangement, so everything is scoped to you before you commit.

TIER ONE

Up to 6 sites

One team for your whole digital presence.

For non-profits running up to six sites, from your main site to campaign micro-sites and chapter pages. A team of vetted Priority Pro Success Managers takes ownership, with everything listed here included as standard.

From USD 5,990 / month

Everything included. No usage caps, no add-on invoices.

One predictable monthly fee, less than a part-time hire, covering your whole presence.

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Priority Pro Success Management

  • A dedicated team of vetted Priority Pro Success Managers
  • A named account lead for your organisation
  • Unlimited support requests, no monthly cap
  • Priority queue with our fastest response times
  • Full audit of your sites and structured onboarding
  • Recurring strategy reviews around your campaigns

Whole-presence coverage

  • Every site, micro-site and campaign page in one console
  • Continuous CVE and security scanning on every site
  • 24/7 uptime and incident watch with instant alerts
  • SSL certificate and domain-expiry tracking
  • Unauthorised-change and defacement detection with captures
  • Accessibility monitoring folded into the engagement

Pro-grade analytics & reporting

  • Pro-grade analytics dashboards across every site
  • Supporter and campaign benchmarking
  • Scheduled plain-English reports
  • Funder-ready and board-ready evidence
  • Custom KPI views built to your reporting lines

Custom builds & integrations

  • Custom builds: donate pages, campaign micro-sites, templates
  • Unlimited content edits and publishing
  • Design and redesign work handled for you
  • Integrations with your CRM and donation platform
  • Email-tool and deployment hookups

Security, governance & assurance

  • Role-based access and full audit trails
  • Careful handling of donor and supporter data
  • Remediation times written into a formal SLA
  • A dedicated comms channel for your team
  • One contract, one accountable team

Everything in Tier One, across the network

Priority Pro Success Managers Whole-presence coverage Pro-grade analytics Custom builds Security & governance

Plus, for larger networks

A larger dedicated Priority Pro specialist team
Coverage across chapters, regions and affiliates
A wider SLA with tighter remediation windows
Quarterly board and funder review packs
Grant, procurement and RFP support
Custom data exports and warehouse feeds
TIER TWO

Larger networks & federations

Built for causes that span chapters and borders.

For federations, coalitions and international NGOs running many sites across regions and affiliates. The same Priority Pro coverage, scoped and quoted around your structure, data handling and reporting lines.

Request for Quotation

Priced to your network. We build the proposal with you: one contract, one accountable team.

THE TRUE COST OF DOING IT YOURSELF

What USD 5,990 quietly replaces.

Cover your presence on your own and the invoices arrive from every direction, each with its own add-ons, on a budget that was tight to begin with. Here is the stack Maintena folds into one flat monthly fee.

Piecing it together yourself

A handful of vendors. Variable bills. No one accountable.

Part-time web specialist or freelancer

from $3,500/mo

Someone to actually keep the sites running

Hidden: Recruitment, and cover when they move on

Security monitoring & response

from $700/mo

Scanning, plus someone to act on it

Hidden: Per-incident emergency callout fees

Uptime & performance monitoring

from $250/mo

Enterprise checks across every site

Hidden: Overage charges when a campaign spikes traffic

SSL & domain management

from $150/mo

Certificates and renewals tracked by hand

Hidden: Emergency re-issue fees when one lapses

Accessibility auditing & fixes

from $600/mo

So every supporter can use the site

Hidden: Per-page remediation billed on top

Analytics & donor reporting

from $400/mo

Dashboards and funder-ready numbers

Hidden: Per-seat pricing that scales with your team

Content & campaign updates

from $1,500/mo

Appeals, pages and blog posts published

Hidden: Per-piece rates for anything extra

Custom builds & development

from $1,800/mo

New donate pages and campaign micro-sites

Hidden: "Out of scope" changes billed hourly

Backups & storage

from $150/mo

Offsite backups you can actually restore

Hidden: Restore fees, right when you need them most

Vendor coordination

from $900/mo

Volunteer or staff time chasing suppliers

Hidden: The finger-pointing when something breaks

Before a single add-on

and still no single accountable team

$9,000+ /mo

One team. One contract. Everything above, included.

Maintena folds that entire stack into one predictable fee from USD 5,990 a month, delivered by your vetted Priority Pro Success Managers. No overages, no emergency callout fees, and no vendor to chase.

Figures are illustrative market typicals for a small non-profit running up to six sites; your exact mix will vary. The point is the shape: several vendors and variable add-ons, versus one predictable fee and one accountable team.

Non-profit · Scoped to you

Built around your mission, not a plan.

Non-profit work is never one-size-fits-all. We build the engagement around your sites, your supporters and your budget, one contract, one accountable team.

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Built for you if…

You run more than one site: a main site, campaign micro-sites, chapter pages
You answer to funders and a board, and need clear evidence not raw dashboards
Your donation or appeal pages simply cannot go down
Your team is small, part-time or volunteer-run and stretched thin
You handle donor data and need access controls and audit trails
You need accessibility handled so every supporter can take part
You want your CRM, donation platform and email tools joined up
You want one accountable team instead of a rotating cast of freelancers
NOT SURE WHICH FITS?

Book a call and request an offerings consultation.

Whatever the size and shape of your presence, we will put together a tailored offering. No slides, just your sites and how we would cover them.

NON-PROFIT QUESTIONS

The questions boards always ask.

Engagements start from USD 5,990 a month for up to six sites, and we scope everything to your organisation on a call. Tell us your mission, your sites and your budget, and we build the right arrangement. Larger networks and federations are quoted individually.

Up to six sites from USD 5,990 per month, everything included: vetted Priority Pro Success Managers, unlimited requests, Pro-grade analytics and custom builds, with no usage caps. Larger networks are a Request for Quotation. Bought by arrangement, so we agree the detail on a call before you commit, rather than through self-serve checkout.

Yes. Every site you connect appears in one console with its own health score, owner and report, whether it is your main site, a one-off campaign micro-site or a regional chapter page.

24/7 uptime and performance monitoring watches every page, with instant alerts if a donate or appeal page slows or fails, so you hear it from a monitor within minutes, not from a supporter the next day.

The opposite. Your Priority Pro Success Manager does the work: updates, fixes, content and builds, and translates every alert into a clear next step. You get a real person who knows your sites, not a ticket queue.

A lightweight agent reads health and metadata only, never donor data or page content, transmitted over a secure connection. Engagements add role-based access, audit trails and data handling scoped to your obligations.

Keep the mission online, whatever the day brings.

Tell us about your sites and we'll come back with a tailored proposal, scoped to your presence, your supporters and your budget.

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