Booking, patient portals and public health information all run on your web estate. Maintena pairs 24/7 AI monitoring with vetted Success Managers to watch availability, security, certificates and change across every service line, and help your team act before a patient is turned away.
24/7 availability watch • PHI-aware by design • Accessibility-minded • One console for every service line
Patient services
Health system · 31 sites
Booking stayed up overnight
"Book an appointment" slowed for 4 minutes at 21:10, auto-classified and recovered. You were told, patients were not affected.
Alert · certificate
"Maternity page certificate expires in 7 days. Renew before patients see a warning."
24/7
Availability for patients
Live
CVE vulnerability scanning
One
Console for every service line
Real-time
Alerts on outages & change
Before a patient ever reaches a clinician, they book, log in and read online. When the estate is unwatched, that first step quietly fails, and no one hears about it until a patient does.
People look for care, book appointments and check information at 2am as often as 2pm. If the booking page or portal is down, a patient does not wait. They call somewhere else, or they go without.
A health estate is a prime target, and anything near patient information carries a duty of care and a heavy cost when it goes wrong. Certificates, exposure and vulnerabilities cannot be an afterthought.
Public health information has to be usable by everyone, including patients with disabilities. An inaccessible page is both a barrier to care and a compliance risk, repeated across every template.
A browser warning on a health domain reads as "something is wrong here." Patients hesitate to log in, book or share details, and trust in the whole organisation takes the hit.
Service lines, clinics, campaigns and legacy microsites, added over years by different teams. No single view of what is healthy, secure or quietly out of date.
Rightly, technical teams prioritise the systems that deliver care. The public web estate ends up watched by no one in particular, until something visible breaks in front of patients.
Maintena watches every patient-facing site continuously and turns what it finds into clear answers, so problems are caught and fixed before they reach a patient.
24/7 reachability checks on booking, portals and key pages, with classified incidents and instant alerts, so a downed page is a notification in minutes, not a complaint the next morning.
Exact plugin, theme and core versions checked against a live vulnerability database, with the real-world risk explained plainly and prioritised for you.
Every certificate and domain across the estate watched in one place, with warnings well before a health domain ever shows a patient a browser warning.
Automatic captures across desktop, tablet and mobile flag defacement, injected content and broken layouts on patient-facing pages, before a patient sees them.
Monitoring surfaces speed and structural signals per page, while full accessibility and standards work is handled by a dedicated specialist on managed and enterprise engagements.
Clean plain-English reports with the score, the trend and the actions taken. A record governance and audit can read, on a schedule you set.
A patient tries to book an appointment late in the evening. Here is how the moment plays out, either way.
A patient opens your site to book an appointment for the morning.
The booking page is slow, or shows a security warning, or simply will not load.
With Maintena, you already have the alert and can act. Without it, the patient is gone and you never knew.
Health estates are never one-size-fits-all. We build the engagement around your service lines, your governance and your data requirements. One contract, one accountable team.
Built for you if…
Prefer to talk it through first?
Book a 30-minute call with a specialist. No slides, just your estate and how we would cover it.
No. The agent reads site health and metadata only, over a secure connection. It never touches patient records, portal data or the content of your pages.
Automated monitoring surfaces speed and structural signals. Full accessibility and standards work is handled by a dedicated specialist on managed and enterprise engagements, scoped to your obligations.
Reachability checks run around the clock, with a re-check guard against false alarms. When an outage is confirmed you are alerted within minutes, and again when the site recovers.
Yes. Every connected site appears in one console with its own score, owner and report, while central teams keep a portfolio-wide view across every service line.
Data residency and handling are part of what an enterprise engagement is scoped around. Tell us your requirements and we build the arrangement to match, in writing.
The opposite. Maintena replaces firefighting with prevention, and on managed engagements a dedicated specialist does the work for you.
Tell us about your service lines and portals and we will come back with a proposal scoped to your estate, your governance and your duty of care.