FOR PHARMA & LIFE SCIENCES

In a regulated estate, "we think it's fine" is not evidence.

Brand sites, HCP portals, patient-support programmes and pharmacovigilance reporting all run on your web estate. Maintena pairs round-the-clock AI monitoring with vetted Priority Pro Success Managers, real software specialists, to watch uptime, security, certificates and change across every market, and to give you the evidence to prove it.

Change control  •  Audit-ready evidence  •  Data residency  •  One contract, one team

Estate overview

Meridian Pharma · 10 sites

Watching
Corporate site Online · 99.99%
HCP portal Online · fast
Patient support programme SSL expires 11d
Product-X microsite Content changed
Pharmacovigilance form 2 plugin CVEs

1 controlled page changed

Product-X prescribing information changed at 03:12. Review the capture before it reaches the public.

Alert · change detection

"A safety statement on Product-X was edited overnight. Side-by-side attached."

24/7

Uptime & incident watch

Live

CVE vulnerability scanning

Evidence

Audit-ready reporting

Real-time

Alerts on outages & content change

THE REALITY OF REGULATED WEB

The estate is bigger, and more exposed, than any one team can watch.

Life-sciences organisations rarely run one website. They run a global estate of brand, product and market sites, each carrying regulated content, sensitive data and real compliance weight.

Regulated content cannot drift

Approved claims, prescribing information and safety copy are legally controlled. An unreviewed edit, a broken link on a safety page, or content that quietly changes is not a cosmetic problem. It is a compliance event.

You must prove control, not just have it

Quality and Regulatory need evidence that the estate is watched and every change is tracked. "We think it is fine" does not survive an audit or an inspection.

Safety portals cannot go dark

Pharmacovigilance and adverse-event reporting, HCP portals and patient-support programmes have to be reachable around the clock. Downtime carries reporting and patient-safety consequences, not just lost traffic.

A global, multi-brand estate

Dozens of brand, product and market sites, built by different agencies on different platforms, each under its own local regulation. No single inventory of what is live, patched or exposed.

A high-value, constant target

Life-sciences domains hold sensitive HCP and patient-programme data and carry real brand weight, so they are probed relentlessly. A breach or defacement is a headline and a regulatory notification.

"Not Secure" breaks trust and links

A lapsed certificate on a regulated domain shows every visitor a browser warning and can silently break the integrations that portals, forms and trackers depend on.

MAINTENA AS YOUR OVERSIGHT LAYER

Every site accounted for. Every change explained.

Maintena sits above the estate as a single, always-on oversight layer, watching each site continuously and turning what it finds into clear answers and audit-ready evidence.

Continuous vulnerability scanning

Every site's exact plugin, theme and core versions checked against a live database, with the real-world risk explained in plain English and prioritised, not left as a CVE identifier to go and research.

Change detection on regulated pages

Automatic captures across desktop, tablet and mobile flag when a controlled page changes, so an edit to prescribing information, safety copy or a claim never slips through unseen.

Round-the-clock portal uptime

24/7 reachability checks with classified incidents and instant alerts, so a downed safety or HCP portal reaches you within minutes, not the next working day.

SSL & domain expiry tracking

Every certificate and domain across every market tracked in one place, with warnings well before anything lapses, so a regulated domain never shows a browser warning on your watch.

Audit-ready evidence

Clean, plain-English reports with the score, the trend and the actions taken. A written record Quality and Regulatory can actually use, generated on the schedule you set.

One console for the whole estate

Every brand, product and market site under a single view, with cross-site benchmarking that surfaces the riskiest and most out-of-date sites first.

ONE SPECIALIST, EVERY PLATFORM

Managed end to end, whatever each market is built on.

Not just monitoring. Your vetted Priority Pro Success Manager owns the whole build, not only the surface: updates, fixes, regulated content and new pages, on the platform each brand already runs.

A Success Manager who runs it end to end on

Maintena Success Managers manage WordPress, Drupal, Next.js and Duda end to end.

WordPress Drupal Next.js Duda
WHAT CHANGES ON DAY ONE

From "we hope it's fine" to "we can prove it is."

No one is watching the safety portal overnight
You are alerted within minutes if it slows or goes down.
A claim or safety statement is edited without review
Change detection flags it with a timestamped side-by-side.
A product micro-site is quietly running vulnerable plugins
Continuous CVE scanning surfaces it and explains the risk.
An inspector asks for proof the estate is controlled
Scheduled plain-English reports give you a written record.
A certificate is about to lapse on a regulated domain
You are warned well before it expires, across every market.
LIFE-SCIENCES ENGAGEMENTS

Priced for the size of your estate.

Two ways to bring your whole estate under one accountable team, each run by vetted Priority Pro Success Managers. Engagements are bought by arrangement, so validation, data residency and every detail are scoped to you before you commit.

TIER ONE

Up to 10 sites

One accountable team across every brand and market.

For life-sciences organisations running up to ten brand, product and market sites. A team of vetted Priority Pro Success Managers takes ownership across the estate, with everything listed here included as standard.

From USD 9,990 / month

Everything included. No usage caps, no add-on invoices.

One predictable monthly fee, in place of a room full of vendors and agencies.

Priority Pro Success Management

  • A dedicated team of vetted Priority Pro Success Managers
  • A named account lead across your brands and markets
  • Unlimited support requests, no monthly cap
  • Priority queue with our fastest response times
  • Full estate audit and structured onboarding
  • Recurring reviews with Quality and Digital

Whole-estate coverage

  • Every brand, product and market site in one console
  • Continuous CVE and security scanning on every site
  • 24/7 uptime and incident watch with instant alerts
  • SSL certificate and domain-expiry tracking across markets
  • Change detection on regulated pages with captures
  • Accessibility monitoring folded into the engagement

Pro-grade analytics & reporting

  • Pro-grade analytics dashboards across the estate
  • Cross-site benchmarking and risk ranking
  • Scheduled plain-English reports
  • Audit-ready evidence for Quality and Regulatory
  • Custom KPI views built to your reporting lines

Custom builds & integrations

  • Custom builds: pages, templates, product and market micro-sites
  • Unlimited content edits and publishing
  • Design and redesign work handled for you
  • Integrations with your QMS, security stack and ticketing
  • Deployment-pipeline and internal-tool hookups

Security, governance & assurance

  • Role-based access and full audit trails
  • Data residency and in-region storage
  • Validation and change-control support
  • Remediation times written into a formal SLA
  • One contract, one accountable team

Everything in Tier One, across the portfolio

Priority Pro Success Managers Whole-estate coverage Pro-grade analytics Custom builds Security & governance

Plus, for global portfolios

A larger dedicated Priority Pro specialist team
Multi-market and multi-region data residency
Validation and change-control documentation support
A wider SLA with tighter remediation windows
Quality, procurement and RFP support
Custom data exports and warehouse feeds
TIER TWO

Global & multi-market portfolios

Built for portfolios that span brands and markets.

For global life-sciences estates running many brand, product and market sites across regions. The same Priority Pro coverage, scoped and quoted around your validation, data residency and quality requirements.

Request for Quotation

Priced to your portfolio. We build the proposal with you: one contract, one accountable team.

THE TRUE COST OF DOING IT YOURSELF

What USD 9,990 quietly replaces.

Cover a regulated estate on your own and the invoices arrive from every direction, each with its own add-ons, and none of them owning the whole. Here is the stack Maintena folds into one flat monthly fee.

Piecing it together yourself

Several vendors and agencies. Variable bills. No one accountable.

Life-sciences web specialists (1–2 FTE)

from $8,000/mo

People who understand regulated web work

Hidden: Recruitment, plus cover for leave and churn

Security monitoring & response

from $1,200/mo

Enterprise scanning, plus someone to act on it

Hidden: Per-incident emergency callout fees

Uptime & performance monitoring

from $450/mo

Enterprise checks across every market

Hidden: Overage charges as sites and checks grow

SSL & domain management

from $300/mo

Certificates and renewals tracked by hand

Hidden: Emergency re-issue fees when one lapses

Content change control & MLR support

from $1,500/mo

Catching unreviewed edits to regulated copy

Hidden: Per-page review billed on top

Analytics & reporting

from $700/mo

Dashboards and audit-ready numbers

Hidden: Per-seat pricing that scales with your team

Change detection & visual monitoring

from $450/mo

Separate tooling, rarely joined up

Hidden: Setup and integration fees

Content & localisation updates

from $1,200/mo

Pages and copy published across markets

Hidden: Per-piece rates for anything extra

Custom builds & development

from $2,000/mo

Day-rate developers for pages and fixes

Hidden: "Out of scope" changes billed hourly

Backups & storage

from $300/mo

Offsite backups you can actually restore

Hidden: Restore fees, right when you need them most

Vendor & agency coordination

from $1,200/mo

Someone to manage the market agencies

Hidden: The finger-pointing when something breaks

Before a single add-on

and still no single accountable team

$16,000+ /mo

One team. One contract. Everything above, included.

Maintena folds that entire stack into one predictable fee from USD 9,990 a month, delivered by your vetted Priority Pro Success Managers. No overages, no emergency callout fees, and no vendor to chase.

Figures are illustrative market typicals for a regulated estate of up to ten sites; your exact mix will vary. The point is the shape: several vendors and variable add-ons, versus one predictable fee and one accountable team.

Enterprise · Life sciences

Scoped around your quality system, not a plan.

Regulated work is never one-size-fits-all. We build the engagement around your estate, your markets and your quality requirements, one contract, one accountable team.

Request enterprise access

Built for you if…

You run multiple brand, product or market sites and need one oversight console
You must show Quality and Regulatory that the estate is monitored
You require role-based access, audit trails and data-residency controls
You need change alerts on regulated content and safety pages
You need uptime and remediation commitments written into an SLA
You want validation and change-control support folded into the engagement
You must keep data in specific regions to meet local regulation
You need to integrate with your existing QMS, security or ticketing tools
NOT SURE WHICH FITS?

Book a call and request an offerings consultation.

Whatever the size and shape of your estate, we will put together a tailored offering. No slides, just your sites, your markets and how we would cover them.

LIFE-SCIENCES QUESTIONS

The questions Quality and Procurement always ask.

Up to ten sites from USD 9,990 per month, everything included: vetted Priority Pro Success Managers, unlimited requests, Pro-grade analytics and custom builds, with no usage caps. Larger global portfolios are a Request for Quotation. Bought by arrangement, so we agree the detail on a call, and scope validation and data residency, before you commit.

No. A lightweight agent reads site health and metadata only, over a secure connection. It never edits or stores your content, HCP data or patient-programme data. Change detection compares visual captures; it does not alter anything.

Yes. Engagements are scoped around your quality requirements, including documentation, role-based access and audit trails, with a dedicated specialist to support change control on your terms.

Data residency is part of what an engagement is scoped around. Tell us the markets and requirements, and we build the arrangement to match, in one written contract.

On every scan, Maintena captures your key pages and compares them to the last. If approved content changes, you get a timestamped alert and a side-by-side view, so an unreviewed edit to a claim or safety statement is caught quickly.

Custom integrations with your existing quality, security or ticketing systems are available. If it has an API, it can usually be wired in.

Prove your estate is controlled, across every market.

Tell us about your estate and we'll come back with a tailored proposal, scoped to your sites, your markets and your quality requirements.