FOR GOVERNMENT & THE PUBLIC SECTOR

Public trust begins with a service that never lets citizens down.

Government sites carry statutory services, emergency notices and citizen data. Maintena pairs round-the-clock AI monitoring with vetted Priority Pro Success Managers, real software specialists, to flag outages, security exposures, expired certificates and unauthorised changes, and help your team act before the public ever sees them.

Built for departmental portfolios  •  Security & audit-ready  •  Accessibility-aware  •  One contract, one team

Estate overview

City Council · 47 sites

Watching
services.gov portal Online · 99.98%
Planning & permits SSL expires 12d
Benefits & support 3 plugin CVEs
Emergency notices Online · fast
Libraries micro-site Layout changed

1 site needs urgent attention

Benefits & support is running 3 plugins with known vulnerabilities. Patch recommended today.

Alert · defacement watch

"The Libraries page layout changed at 02:14. Review the capture."

24/7

Uptime & incident watch

Live

CVE vulnerability scanning

One

Console for every department

Real-time

Alerts on outages & changes

THE REALITY OF PUBLIC-SECTOR WEB

The estate is bigger than any one team can watch.

Public bodies rarely run one website. They run an estate, accumulated over years, across departments and vendors, with real citizens depending on every page.

A fragmented estate

Dozens of departmental and agency sites, built by different vendors across many years, on versions nobody has a full inventory of. No single view of what is healthy, what is exposed, or what is quietly out of date.

A permanent target

Public-sector domains are probed relentlessly. Defacement, injected spam, crypto-mining and data exposure carry consequences that are not just technical; they are political, legal, and very public.

Accessibility is the law

Statutory duties mean an inaccessible page is not merely poor service; it is a compliance failure, spread across every template on every site in the estate, including the ones you have forgotten are live.

Outages hit real people

When a benefits, permits, licensing or emergency-information page goes down, citizens are left stranded, and the story writes itself. You need to hear it from a monitor, not from the local paper.

Under-resourced teams

Small digital and IT teams are accountable for large estates they cannot personally watch. The day is spent firefighting the visible problems while the invisible ones wait their turn: an expiring certificate, an unpatched plugin.

"Not Secure" erodes trust

A lapsed SSL certificate on a public domain flashes a browser warning to every visitor and can silently break the integrations citizens rely on. Trust in the institution is spent one broken padlock at a time.

MAINTENA AS YOUR OVERSIGHT LAYER

Every site accounted for. Every risk explained.

Maintena sits above the estate as a single, always-on oversight layer, watching each site continuously and translating what it finds into clear, actionable answers.

Continuous security scanning

Every site's exact plugin, theme and core versions are checked against a live vulnerability database, with the real-world impact spelled out in plain English, not a CVE identifier you have to go and research.

Unauthorised-change detection

Automatic screenshots across desktop, tablet and mobile catch defacement, injected content and broken layouts on statutory pages, before a citizen, a journalist or a minister does.

Round-the-clock uptime watch

24/7 reachability checks with classified incidents and instant alerts, so a downed services page is a notification in your inbox within minutes, not a complaint on your desk the next morning.

SSL & domain expiry tracking

Every certificate and domain across the estate tracked in one place, with warnings well before anything lapses, so a public domain never shows a browser warning on your watch.

Evidence, not dashboards

Clean, plain-English reports with the score, the trend and a short list of actions: the kind of record oversight bodies and auditors can actually read, on a schedule you set.

One console for the whole estate

Every connected site, every department, agency and campaign micro-site, under a single pane of glass, with cross-site benchmarking that surfaces the riskiest and most out-of-date sites at a glance.

WHAT CHANGES ON DAY ONE

From "we hope it's fine" to "we know it is."

No one has a full picture of the estate
One console lists every connected site with a live health score and owner.
A statutory page goes down overnight
You are alerted within minutes, before citizens or the press notice.
A micro-site is quietly running vulnerable plugins
Continuous CVE scanning surfaces it and tells you the real-world risk.
A page is defaced or silently edited
Automatic visual captures flag the change and show you exactly what moved.
An auditor asks for evidence of due diligence
Scheduled plain-English reports give you a written record over time.
PUBLIC-SECTOR ENGAGEMENTS

Priced for the size of your estate.

Two ways to bring your whole estate under one accountable team, each run by vetted Priority Pro Success Managers. Engagements are bought by arrangement, so everything is scoped to you before you commit.

TIER ONE

Up to 20 sites

One accountable team across every department.

For public bodies running up to 20 departmental and agency sites. A team of vetted Priority Pro Success Managers takes ownership across the estate, with everything listed here included as standard.

From USD 39,990 / month

Everything included. No usage caps, no add-on invoices.

One predictable monthly fee, in place of a room full of vendors and retainers.

Priority Pro Success Management

  • A dedicated team of vetted Priority Pro Success Managers
  • A named account lead across every department
  • Unlimited support requests, no monthly cap
  • Priority queue with our fastest response times
  • Full estate audit and structured onboarding
  • Recurring per-department strategy reviews

Whole-estate coverage

  • Every department, agency and micro-site in one console
  • Continuous CVE and security scanning on every site
  • 24/7 uptime and incident watch with instant alerts
  • SSL certificate and domain-expiry tracking
  • Unauthorised-change and defacement detection with captures
  • Accessibility monitoring folded into the engagement

Pro-grade analytics & reporting

  • Pro-grade analytics dashboards across the estate
  • Cross-site benchmarking and risk ranking
  • Scheduled plain-English executive reports
  • Audit-ready evidence for oversight bodies
  • Custom KPI views built to your reporting lines

Custom builds & integrations

  • Custom builds included: pages, templates and micro-sites
  • Unlimited content edits and publishing
  • Design and redesign work handled for you
  • Integrations with your security stack and ticketing
  • Deployment-pipeline and internal-tool hookups

Security, governance & assurance

  • Role-based access and full audit trails
  • Data residency and in-region storage
  • Remediation times written into a formal SLA
  • A dedicated comms channel for your team
  • One contract, one accountable team

Everything in Tier One, at national scale

Priority Pro Success Managers Whole-estate coverage Pro-grade analytics Custom builds Security & governance

Plus, for larger estates

A larger dedicated Priority Pro specialist team
Multi-region data residency options
A wider SLA with tighter remediation windows
Quarterly executive business reviews
Procurement, security-questionnaire and RFP support
Custom data exports and warehouse feeds
TIER TWO

Up to 50 sites

Built for estates at national scale.

For larger estates of up to 50 sites across many departments and agencies. The same Priority Pro coverage, scoped and quoted around your governance, data residency and SLA requirements.

Request for Quotation

Priced to your estate. We build the proposal with you: one contract, one accountable team.

THE TRUE COST OF DOING IT YOURSELF

What USD 39,990 quietly replaces.

Cover a 20-site estate on your own and the invoices arrive from every direction, each with its own add-ons. Here is the stack Maintena folds into one flat monthly fee.

Piecing it together yourself

Eight to ten vendors. Variable bills. No one accountable.

Maintenance specialists (3–4 FTE)

from $32,000/mo

Enough people to actually cover 20 sites

Hidden: Recruitment, plus cover for leave and churn

Security monitoring & response

from $3,500/mo

Enterprise scanning, plus someone to act on it

Hidden: Per-incident emergency callout fees

Uptime & performance monitoring

from $900/mo

Enterprise checks across every site

Hidden: Overage charges as sites and checks grow

SSL & domain management

from $400/mo

Certificates and renewals tracked by hand

Hidden: Emergency re-issue fees when one lapses

Accessibility auditing & fixes

from $2,500/mo

A statutory duty: tooling plus remediation

Hidden: Per-page remediation billed on top

Analytics & BI dashboards

from $1,500/mo

Enterprise seats and setup

Hidden: Per-seat pricing that scales with your team

Visual change & defacement detection

from $600/mo

Separate tooling, rarely joined up

Hidden: Setup and integration fees

Content production

from $4,000/mo

Writers for blogs and page updates

Hidden: Per-piece rates for anything extra

Custom builds & development

from $6,000/mo

Day-rate developers for new pages and fixes

Hidden: "Out of scope" changes billed hourly

Backups & storage

from $300/mo

Offsite backups you can actually restore

Hidden: Restore fees, right when you need them most

Vendor coordination

from $4,000/mo

Someone to manage 8–10 suppliers

Hidden: The finger-pointing when something breaks

Before a single add-on

and still no single accountable team

$55,000+ /mo

One team. One contract. Everything above, included.

Maintena folds that entire stack into one predictable fee from USD 39,990 a month, delivered by your vetted Priority Pro Success Managers. No overages, no emergency callout fees, and no vendor to chase.

Figures are illustrative market typicals for a 20-site public-sector estate; your exact mix will vary. The point is the shape: many vendors and variable add-ons, versus one predictable fee and one accountable team.

Enterprise · Public sector

Scoped around your obligations, not a plan.

Public-sector work is never one-size-fits-all. We build the engagement around your estate, your duties and your governance: one contract, one accountable team.

Request enterprise access

Built for you if…

You manage multiple departmental or agency sites and need one oversight console
You answer to auditors and need clear evidence, not dashboards nobody can read
You require role-based access, audit trails and data-residency controls
You need remediation and response times written into a formal SLA
You want unauthorised-change and defacement alerts on statutory pages
You need to fold accessibility and standards obligations into the engagement
You must integrate with existing security, ticketing or monitoring tooling
You want a single accountable team across a large, decentralised estate
NOT SURE WHICH FITS?

Book a call and request an offerings consultation.

Whatever the size and shape of your estate, we will put together a tailored offering. No slides, just your sites and how we would cover them.

PUBLIC-SECTOR QUESTIONS

The questions procurement always asks.

Yes, that is exactly the point. Every site you connect appears in one console with its own health score, owner and report, while central teams keep a portfolio-wide view. Ownership stays decentralised; oversight becomes central.

Two tiers, both run by vetted Priority Pro Success Managers. Up to 20 sites starts from USD 39,990 per month with everything included: unlimited requests, Pro-grade analytics and custom builds, no usage caps. Up to 50 sites is scoped and quoted to your estate. Engagements are bought by arrangement, so we agree the detail on a call before you commit, rather than through self-serve checkout.

A lightweight agent reads health and metadata only, transmitted over a secure connection. It never touches citizen data or page content. Access is scoped, and enterprise engagements add role-based permissions and audit trails on top.

Scheduled plain-English reports give you a written record of health, security and change over time: the kind of evidence oversight and audit need. Enterprise engagements are scoped around your specific statutory duties, including accessibility and standards work handled with a dedicated specialist.

Data residency and storage location are part of what an enterprise engagement is scoped around. Tell us your requirement and we build the arrangement to match: one contract, written down.

Custom integrations with your existing security stack, ticketing system or deployment pipeline are available on enterprise engagements. If it has an API, it can usually be wired in.

The opposite. Maintena is designed to replace firefighting with prevention: you are told what needs attention and what to do about it, and on managed and enterprise engagements a dedicated specialist can do the work for you.

Give the public a service that's always on.

Tell us about your estate and we'll come back with a tailored proposal: scoped to your sites, your duties and your governance.